The Communications Center group displays ways to stay in touch with your healthcare providers and create reminders/notifications. Some items may populate from the hospital or clinic. You can also add information to these sections manually. If information comes from the hospital/clinic system, you will not be able to edit it. However, you are able to edit or delete the information you enter manually. If you add information manually, it is important to note that your providers nor their staff are able to view your personal portal record - if you have information that your provider should know, please call the provider's office to notify them.
Emergency Access Settings
IMPORTANT REMINDER! You cannot edit information that is displayed from the hospital information system. And, your providers are not able to see your portal record. If you have information that your providers need to know, please send a message or call your provider's office to notify them.
Use the Appointments page to view, edit, delete, and/or add appointments on your personal health record. Appointments are displayed on the page. The Show selection allows you to view the list of appointments by upcoming or past appointments. You can sort the list by column headers by clicking the desired column header. Click it again to reverse the sort. You can set reminders for appointments. These reminders are displayed on the Reminders page. Click Set Reminder to set it up. Or, View Reminder to edit.
To view, edit, or delete an appointment, click the row. The appointment detail window is displayed. To edit, click the Edit button. Make the appropriate changes and click Save. To delete an appointment, click Delete. A confirmation message is displayed. Click Ok to confirm.
To add a new appointment, click the plus (+) button. The Appointments window is displayed. Enter the details of the appointment and click Save. (Required fields are marked with a red asterisk (*).)
The Messages widget allows you to send messages (including attachments) to your care providers within your personal record. The Message Inbox displays all of your sent and received messages. You can filter the list by Sent or Received messages. There are 2 types of messages that you can send from the portal:
General Messaging (Use the To my Doctor option): This allows you to send messages to providers who are associated with your record. The user must select the appropriate provider in the drop-down list in the To field. These messages can be replied to and replies will display in MyCareCorner.
General Messaging (Use the To personal email option): This allows you to send messages to any personal or non-secure email addresses. You must type the email address in the To field. These outgoing emails are not secure; therefore, we do not recommend patients send any PHI when sending an email to an outside email address. These messages cannot be replied to.
To view or reply to messages in the Inbox, click the row. The message detail window is displayed. To reply to a message, click Reply. The Reply window is displayed. Enter the details and click Send.
To add a new message, click the plus (+) button. The New Message window is displayed. Enter the details and click Save. (Required fields are marked with a red asterisk (*.)
NOTE: It is important to note that if you are sending sensitive information, general messaging is not encrypted and is an unsecure way of sending your Personal Health Information.
You can set up notifications to alert you when items meeting certain criteria have been added to your record. These notifications are setup and viewed on the Notifications page. There are alerts on the Home page to alert you when notifications are available.
Click the row item to view the details of the notification. To view, edit, or delete a notification, click the row. The notification window is displayed. To edit, click the Edit button. Make the appropriate changes and click Save. To delete a notification, click Delete. A confirmation message is displayed. Click Ok to confirm.
To create a new notification, click the plus button. Select the template to use for the notification. Give the notification a name in the Title field. Enter additional information in the Description field. Build the criteria for the notification in the Send Alert When fields. Enter your email in the Send Alert Emails field to receive an email when the criteria is met. For example, you can create a notification to send you an email when a HbA1c value of greater than 6.0% has been added to you or a family member's record.
For additional details on creating notifications, see here.
Use the Reminders page to view, edit, delete, and/or add appointment or task reminders on your personal health record. Reminders are displayed on the page. The Related Item field allows you to select either the appointment or medication reminders to display. The Show field allows you to view the list of appointments by upcoming, past, or custom (allows you to specify date range) appointments. You can sort the list by column headers by clicking the desired column header. Click it again to reverse the sort.
To view, edit, or delete a reminder, click the row. The appointment detail window is displayed. To edit, click the Edit button. Make the appropriate changes and click Save. To delete an appointment, click Delete. A confirmation message is displayed. Click Ok to confirm.
To add a reminder, click the plus (+) button. The Add Reminder window is displayed. Enter the details of the reminder, including the email address to which the reminder is sent. Click Save. (Required fields are marked with a red asterisk (*).)
The Print Record page allows you to print your health record. Use the options to identify the date you wish to print:
In the Date Range field, use the drop-down options to select All or a specific date range of information to print.
In the Type of Data field, use the drop-down options to select the options you wish to print.
Click Save to save your selections. Then, click Export to save the PDF to your local Downloads folder.
Emergency Access is used to allow other to access your health history in the event of an emergency. To get started, click here for detailed instructions.