A Patient's Guide to Using MyCareCorner

Welcome to the new MyCareCorner patient portal. We created this simple, yet comprehensive guide to help you navigate through your new portal. While you may see some differences compared to what you are used to, your new portal offers an enhanced experience and ability to effectively manage your health with your provider.

Getting Started

Accessing Areas of Your Health Record

Viewing and Managing Your Health Information

Viewing and Editing Your Profile

Sending and Receiving Messages

Notification Settings

Need More Help?

Getting Started

Your healthcare provider (hospital or clinic) will provide you with an email (if you provided an email address) or a printed copy of instructions for accessing the MyCareCorner website.

Using the Email

  1. From the email, click the link in the email. The MyCareCorner page is launched.

  2. Click Continue. The Invitation Code screen is displayed. Click Submit. NOTE: When launching directly from the email, the Invitation Code screen is not displayed and you can proceed to step 3.

  3. The Create Your MyCareCorner Account page is displayed.

  4. If you already have an account created, enter your Email and Password and click Sign In. You may skip to step 10. Otherwise, click Create Account and proceed with step 5.

  5. Enter your information in the fields provided: First Name, Last Name, Relationship, Sex, and Date of Birth.

  6. In the Create Account fields, enter an email address and password using the fields provided: Email, Password, Confirm Password.

  7. Enter the characters you see in the field provided.

  8. Check the I agree to the Terms and Conditions box.

  9. Click Create Account. A verification question may be displayed. If so, answer the question and click Submit. The Information Transfer page is displayed.

  10. In the Select the record that MyPortal will be able to access field, use the drop-down list to select the record (or person's name) whose information is being transferred to MyCareCorner (see note below). IMPORTANT: If you do not see the correct person's name, click the Add record button to add the person to the drop-down list so that it can be selected. [To add a record, click Add record. In the Create New Record screen, enter the First Name, Last Name, Relationship, Sex, and Date of Birth of the patient record you wish to add. Enter the characters and click Create. The new record is now an option in the drop-down list.]

It is important to note that multiple patients can be set up under one account (or email address/password combination) so that spouses and/or children can be accessed from a single account holder.

  1. Click Allow. The Access Approved screen is displayed. Click Home to go to the MyCareCorner patient portal home page. As the home page is displayed, a Data Loading message is displayed.  Once the message disappears, refresh your browser to ensure the health record data is displayed. If an Error Occurred while getting your data.  Please talk to customer service message is displayed, contact your healthcare provider/facility.

Using the Printed Instructions

  1. From your internet browser, enter the URL from the printed invitation into the browser window. The Welcome page is displayed.

  2. Click Continue. The Invitation Code screen is displayed.

  3. Enter the invitation code from your printed instructions.

  4. Click Submit. The Create Your MyCareCorner Account page is displayed.

  5. The remaining steps are the same as in the Using the Email section. See steps 4-11 above to complete the process.

Accessing Areas of Your Health Record

MyCareCorner provides access to your personal health record. The home screen (or dashboard) contains several widgets you can click to view the corresponding area of your record. Or, you can use the blue menu on the left to navigate to other areas of your record.

Click:

To:

Click:

To:

Allergies

View, edit, delete, and add allergies in your personal health record.

Encounters

View basic information about the medical visits/encounters recorded in your Consolidated Clinical Document (CCDA) record, edit or delete previous visits, and add new visits.

Appointments

View your upcoming and past appointments and  add new appointments.

Height

View and enter height values in a graph format.

Blood Glucose

View and enter values for blood glucose and HgA1c levels.

Immunizations

Manage the immunization data in your personal health record.

Blood Oxygen

View historical blood oxygen values in a graph format and add new entries.

Procedures

View the procedures included in your personal health record, edit or delete previous procedures, and add new procedures that have been performed.

Concern


View and manage a list of health concerns, including start and end dates.

 

Reminders

Keep a list of reminders for appointments or other tasks.

Conditions

View a list of medical problems in your record and add, delete, or edit problems to mark inactive (i.e., indicate that you no longer have the condition).

Vital Signs

View and modify the blood pressure values and other vital signs recorded in your personal health record.

Documents

View, manage, and download documents to your record. You can also view your health data audit log.

Weight

View and enter weight values in a graph or list.

Lab Results

View lab results that have been uploaded to your personal health record.

Medications

View the medications listed in your personal health record, edit or delete existing medications, and add new medications you are taking.

Messages

View and send messages to and from your providers.

Viewing and Managing Your Health Information

Information in your health record can either come from the hospital information system or you can add it manually. If information comes from the HIS, you will not be able to edit it. However, you are able to edit or delete the information you enter manually. If you add information manually, it is important to note that your providers nor their staff are able to view your personal portal record - if you have information that your provider should know, please call the provider's office to notify them.                          

After clicking a link on the home screen, use these methods to work with the corresponding area of your personal health record:

IMPORTANT REMINDER! You cannot edit information that is displayed from the hospital information system. And, your providers are not able to see your portal record. If you have information that your providers need to know, please send a message or call your provider's office to notify them.

Viewing and Editing Your Profile

To view and update your profile information, click the circle with your initials on it (in the upper-right corner of the screen) and select My Profile. Enter any missing information and/or edit the existing information. If you want to upload a picture to use in place of your initials to access your profile, click Choose File. When finished updating your profile, click Save.

Sending and Receiving Messages

You can see messages on the Home screen in the Messages widget. Or, use the Messages menu option to view the messages full screen and send messages to your care providers.

 Then, type a subject and the message text, and add any attachments, if necessary. (You can select attachments from the files stored in the Documents section of My Care Corner or upload files from your computer.)

NOTE: It is important to note that if you are sending sensitive information, general messaging is not encrypted and is an unsecure way of sending your Personal Health Information. To send sensitive or personal information, it is recommended to use Direct/Secure Messaging.

Notification Settings

You have the ability to receive customized notifications when new messages, files, or data elements have been added to your health record. To set up your notifications, click the Notification Settings option. From the Notification Center, click the red add button to create a new notification.

Need More Help?

When using the patient portal, you can click the Need Help? button located in the upper right corner of the screen to access online application help.