Welcome to MyCareCorner, your personal portal to your health record. We created this simple, yet comprehensive guide to help you navigate through your new portal.
Accessing Areas of Your Health Record
Viewing and Managing Your Health Information
Sending and Receiving Messages
Profile Options (Managing Your Profile)
Your healthcare provider (hospital or clinic) will provide you with an email (if you provided an email address) or a printed invitation for accessing the MyCareCorner website. See Registering in MyCareCorner for step-by-step instructions on this process.
Once you get registered, the MyCareCorner portal provides access to your personal health record and those of your family members (see Adding Family Members). The home screen (or dashboard) contains tiles you can click to view areas of your record. The home screen can be customized by hiding or rearranging the tiles. To customize the home screen, click Edit Display. Move a tile by grabbing the tile by the blue crosshair icon and dragging it to the new location. Uncheck tiles to hide them from your display.
MyCareCorner provides access to your personal health record. You can access areas of your record by clicking the tile on the home screen (or dashboard) or by using the menu options on the left to navigate to areas of your record: Health Record, Medical Readings, Healthy Living, and Communication Center. Select the name of the group to expand it.
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Allergies |
View, edit, delete, and add allergies in your personal health record. |
Visits |
View basic information about the medical visits/encounters recorded in your Consolidated Clinical Document (CCDA) record, edit or delete previous visits, and add new visits. |
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Concern
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View and manage a list of health concerns, including start and end dates. |
Immunizations |
Manage the immunization data in your personal health record. |
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Conditions |
View a list of medical problems in your record and add, delete, or edit problems to mark inactive (i.e., indicate that you no longer have the condition). |
Medications |
View the medications listed in your personal health record, edit or delete existing medications, and add new medications you are taking. |
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Documents |
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Procedures |
View the procedures included in your personal health record, edit or delete previous procedures, and add new procedures that have been performed. |
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Blood Glucose |
View and enter values for blood glucose and HgA1c levels. |
Lab Results |
View lab results that have been uploaded to your personal health record. |
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Blood Oxygen |
View historical blood oxygen values in a graph format and add new entries. View and enter values for blood glucose and HgA1c levels. |
Vital Signs |
View and modify the blood pressure values and other vital signs recorded in your personal health record. |
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Body Mass Index (BMI) |
Based on height and weight values, your BMI is calculated and displayed on this page. |
Weight |
View and enter weight values in a graph or list. |
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Height |
View and enter height values in a graph format. |
Exercise |
Enter or link to your fitness watch/device to display exercise information. |
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Appointments |
View your upcoming and past appointments and add new appointments. |
Print Record | Use this option to print your complete record or portions of your record. |
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Messages |
View and send messages to and from your providers. |
Billing |
Use this option to view your itemized bills. |
Information in your health record can either come from the hospital information system or you can add it manually. If information comes from the hospital/clinic system, you will NOT be able to edit it. However, if you enter the information manually, you can edit or delete it. If you add information manually, it is important to note that your providers and their staff are NOT able to view your personal portal record - if you have information that your provider should know, please call the provider's office to notify them.
From each page, use these methods to modify the information you have manually added to your personal health record:
Click a row within the list (e.g., a specific appointment within the list of appointments) to view more details about that entry. The details appear in a pop-up window on the right side of the screen.
From the pop-up window, click Delete to delete the entry or Edit to edit it. To close the window, click the “X” in the upper-right corner of the window.
To add a new entry (e.g., a new allergy from the Allergies screen, or a new appointment or reminder from the Appointments screen), click the Add New button. Enter the appropriate information and click Save. Be sure to complete all required fields (those marked with a red asterisk).
To sort the data in a list differently, click the column heading you want to sort by. Click the same heading again to reverse the sort.
IMPORTANT REMINDER! You cannot edit information that is displayed from the hospital information system. And, your providers are not able to see your portal record. If you have information that your providers need to know, please send a message or call your provider's office to notify them.
The Appointments page displays appointments with your health care providers. The appointments are displayed automatically if entered with a provider linked to MyCareCorner. Or, you may also manually add appointments to display on this page. To add an appointment, click the plus button. Enter the details for the appointment and click Save.
You can see messages on the Home screen in the Messages tile. Or, use the Communication Center > Messages menu option to view the messages full screen and send messages to your care providers.
The list defaults to messages you have received in your Inbox. Click the Sent button to display sent messages. Toggle back to received messages by clicking the Inbox button.
To view, delete, or reply to a message, click the row for that message. The message and corresponding options appear in the message detail window.
To send a new message, click the Add Message button and send a message to providers who are associated with your record. In the To field, select the appropriate provider in the drop-down list. These messages can be replied to and replies will display in MyCareCorner. Then, type a subject and the message text, and add any attachments, if necessary. (You can select attachments from the files stored in the Documents section of My Care Corner or upload files from your computer.)
You have the ability to receive customized notifications when new messages, files, or data elements have been added to your health record. To set up your notification preferences, select the Communications Center > Notification Settings option. Edit or add the contact Email Address and Phone Number. Then, seect your preferences for receiving notifications for Messages, New Lab Results, and New Messages.
Additional family members (spouse, children, and/or parents) can be added to a registered MyCareCorner account once a healthcare provider (hospital or clinic) provides the family member with an email or a printed copy of the registration invitation for MyCareCorner. For step-by-step instructions on adding family members, see the Adding Family Members document or the portal application help.
To view and update your profile information, click the circle with your initials on it (in the upper-right corner of the screen) and select My Profile. Select the Edit Details button to enter any missing information and/or edit the existing information. If you want to upload a picture to use in place of your initials to access your profile, click Upload Picture. When finished updating your profile, click Save.
See all of the notifications regarding your patient portal. Your notification preferences are setup in Communication Center > Notifications page for Messages, New Lab Results, and New Messages.
Click the row item to view the details of the notification. To view, edit, or delete a notification, click the row. The notification window is displayed. To edit, click the Edit button. Make the appropriate changes and click Save. To delete a notification, click Delete. A confirmation message is displayed. Click Ok to confirm.
From this page, you can:
Edit Username - Click Edit Username to change the username used for the account. Typically, this is your email address.
Edit Account Name - Click Edit Account Name to change the name associated with the account.
Change Password - Select Change Password to change your password. You should do this if you feel your account's privacy has been compromised.
Delete Account - This option will permanently delete your MyCareCorner account. If you delete this, you would have to sign up and receive another registration invitation to join again.
This page allows you to connect your fitness tracker or health device to your record. Once connected, the data from your fitness tracker can be displayed on the Healthy Living > Exercise page. To begin, click the Connect button for the device that you have. You are directed to the account login page for your device. Follow the directions to connect to your device.
The All Profiles page displays all the records that you have access to, along with the relationship information. You can View Record or Remove Record Access from this page by using the links.
From this page, you can share your record with a person you trust and view who you are currently sharing your record with. For more information on sharing your record, see Sharing Your Record in MyCareCorner.
Your profile contains basic information about you, which includes Name, Ethnicity, Date of Birth, Sex, Address, and email address. Select Edit Details to make changes. Click Save to save changes made to the profile.
TIP: The default appearance of the round profile button will include your first and last initial. Use the Upload Picture button on the My Profile > Edit Details screen to change the profile image.
This page displays audit information for users who have viewed, transmitted, or downloaded your record.
Emergency Access is used to allow other to access your health history in the event of an emergency. Click Set Up Emergency Access. Follow the prompts to select the type of information to be accessed and notification email address.
When using the patient portal, you can click the Need Help? button located in the upper right corner of the screen to access online application help.