A Patient's Guide to Using MyCareCorner

Welcome to the new MyCareCorner patient portal. We created this simple, yet comprehensive guide to help you navigate through your new portal. Your new portal offers an enhanced experience and ability to effectively manage your health with your provider.

Getting Started

Accessing Areas of Your Health Record

Viewing and Managing Your Health Information

Viewing and Editing Your Profile

Appointments

Sending and Receiving Messages

Notification Settings

Reminders

Need More Help?

Getting Started

Your healthcare provider (hospital or clinic) will provide you with an email (if you provided an email address) or a printed copy of instructions for accessing the MyCareCorner website.

Using the Email

  1. Click the link in the email. The MyCareCorner welcome page is launched in your web browser.

  2. Click Continue. A security question is displayed to confirm your identity. Answer the question and click Next.

  3. A question is displayed: Do you already have a MyCareCorner account? Click the appropriate answer.

· If you click Yes, the Sign In page is displayed. Enter your Email and Password and click Sign In. An Invitation to Access page is displayed, indicating records that can be associated with your account. See the next section of this document for next steps: I Have an Existing MyCareCorner Account.

·  If you click No, the Create Your MyCareCorner Account page is displayed. Proceed with step 4.

  1. In the fields on the Create Your Account page, enter your first name, last name, an email address, and password.

  2. Check the I agree to the Terms and Conditions box.

  3. Click Next. The Create Health Record page is displayed.

  4. Enter the information for the health record in the fields provided: First Name, Last Name, Relationship to You, Country, Postal Code/Zip, Sex, and Date of Birth. NOTE: This could be a person other than you if you are setting up the health record for a child, spouse, or you are a patient representative.

  5. Click Next. An authorization message is displayed indicating the access being given. Click Authorize.

  6. An Access approved message is displayed. Click Home to enter the patient portal.

I Have an Existing MyCareCorner Account

If you have an existing MyCareCorner account and have received an invitation to create a health record for an additional person (or for yourself), you must select the health record to associate with your account.

  1. Click the link in the email. The MyCareCorner welcome page is launched and displayed in your web browser.

  2. Click Continue. A security question is displayed to confirm your identity. Answer the question and click Next.

  3. A question is displayed: Do you already have a MyCareCorner account? Select Yes.

  4. An Invitation to Access page is displayed with the name of the person’s health record that you are accessing.

  1. If the invitation is for you and your health record is listed, select it and click Finish. If you are managing another person’s health record, you will need to create a new record. Click Create New Record.

It is important to note that multiple patients can be set up under one account (or email address/password combination) so that spouses and/or children can be accessed from a single account holder.

  1. Enter the information about the personwhose health information you are managing (this may be you or someone else). Enter their first name, last name, sex, and date of birth (you may also enter their relationship to you) and press the Next button. Your account and health record is now created.

  2. Click Home to go to the MyCareCorner patient portal home page.

Using the Printed Instructions

  1. Open your web browser, type the URL from the printed invitation into the address bar, and press <Enter>. The Welcome page is displayed.

  2. Click Continue. The Identity Code screen is displayed.

  3. Enter the invitation code from your printed instructions.

  4. Click Submit. The Create Your MyCareCorner Account page is displayed.

  5. The remaining steps are the same as in the Using the Email section. See steps 3-9 of that section to complete the process.

Accessing Areas of Your Health Record

MyCareCorner provides access to your personal health record. The home screen (or dashboard) contains several tiles you can click to view the corresponding area of your record. Or, you can use the menu options on the left to navigate to other areas of your record: Health Record, Medical Readings, Healthy Living, and Communication Center. Select the name of the group to expand it. Then, select the page you wish to view.

To edit the dashboard, click the Edit Display button. Check the tiles you wish to display on the dashboard and deselect the tiles you wish to hide. Use the blue cross hair arrows to move the tiles around to the desired location. Click Save Display to save your changes.

Health Record

The following items are available under the Health Record heading:

Select:

To:

Select:

To:

Allergies

View, edit, delete, and add allergies in your personal health record.

Encounters

View basic information about the medical visits/encounters recorded in your Consolidated Clinical Document (CCDA) record, edit or delete previous visits, and add new visits. You can download encounter information by clicking the View and Download button.

Concern

 

View and manage a list of health concerns, including start and end dates.

Immunizations

Manage the immunization data in your personal health record.

Conditions

View a list of medical problems in your record and add, delete, or edit problems to mark inactive (i.e., indicate that you no longer have the condition).

Medications

View the medications listed in your personal health record, edit or delete existing medications, and add new medications you are taking. You can set reminders for medications in the list by clicking the Set Reminder button.

Documents


View, manage, and download documents to your record. You can also view your health data audit log.

 

Procedures

View the procedures included in your personal health record, edit or delete previous procedures, and add new procedures that have been performed.

Medical Readings

The following items are available under the Medical Readings heading:

Select:

To:

Select:

To:

Blood Oxygen

View historical blood oxygen values in a graph format and add new entries.

Vital Signs

View and modify the blood pressure values and other vital signs recorded in your personal health record.

Blood Glucose

View and enter values for blood glucose and HgA1c levels.

Lab Results

View lab results that have been uploaded to your personal health record.

Healthy Living

The following items are available under the Healthy Living heading:

Select:

To:

Select:

To:

Body Mass Index (BMI)

Based on height and weight values, your BMI is calculated and displayed on this page.

Weight

View and enter weight values in a graph or list.

Height

View and enter height values in a graph format.

Exercise

Link to your fitness watch/device to display exercise information.

Communication Center

The following items are available under the Communication Center heading:

Select:

To:

Select:

To:

Upcoming Appts

View your upcoming and past appointments and  add new appointments.

Reminders

View reminders created for medications and appointments.

Messages

View and send messages to and from your providers.

Print Record

Use this option to print your complete record or portions of your record.

Notifications

View your active notifications in the Notification Center.

Viewing and Managing Your Health Information

Information in your health record can either come from the hospital information system or you can add it manually. If information comes from the HIS, you will NOT be able to edit it. However, you are able to edit or delete the information you enter manually. If you add information manually, it is important to note that your providers and their staff are NOT able to view your personal portal record - if you have information that your provider should know, please call the provider's office to notify them.                          

After selecting a tile on the home screen, use these methods to modify the data you have manually added to your personal health record:

IMPORTANT REMINDER! You cannot edit information that is displayed from the hospital information system. And, your providers are not able to see your portal record. If you have information that your providers need to know, please send a message or call your provider's office to notify them.

Viewing and Editing Your Profile

To view and update your profile information, click the circle with your initials on it (in the upper-right corner of the screen) and select My Profile. Select the Edit Details button to enter any missing information and/or edit the existing information. If you want to upload a picture to use in place of your initials to access your profile, click Upload Picture. When finished updating your profile, click Save.

Appointments

The Appointments page displays appointments with your health care providers. The appointments are displayed automatically if entered with a provider linked to MyCareCorner. Or, you may also manually add appointments to display on this page. To add an appointment, click the plus button. Enter the details for the appointment and click Save. To set a reminder for an appointment, click the blue Set Reminder button. To see all reminders, see the Reminders page.

Sending and Receiving Messages

You can see messages on the Home screen in the Messages tile. Or, use the Communication Center > Messages menu option to view the messages full screen and send messages to your care providers.

 Then, type a subject and the message text, and add any attachments, if necessary. (You can select attachments from the files stored in the Documents section of My Care Corner or upload files from your computer.)

NOTE: It is important to note that if you are sending sensitive information, general messaging is not encrypted and is an unsecure way of sending your Personal Health Information. To send sensitive or personal information, it is recommended to use Direct/Secure Messaging.

Notification Settings

You have the ability to receive customized notifications when new messages, files, or data elements have been added to your health record. To set up your notifications, select the Communications Center > Notification Settings option. From the Notification Center, click the red add button to create a new notification.

Reminders

This page displays reminders that you have created from the Medications and Appointments pages.  You can filter the list to show All, Upcoming, or Past Appointments.

Need More Help?

When using the patient portal, you can click the Need Help? button located in the upper right corner of the screen to access online application help.