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During the scheduling process a patient's cell phone or email address must be present on the Event screen for the patient to receive a notification with a link to join the appointment.

 

NOTE: If both the cell phone and email fields are left blank, a warning will display saying "TeleHealth Appointments require a Cell number or Email".

 

 

Select Web Client > Scheduling > Select Date and Time > Schedule > Select Patient > Select TeleHealth Appointment Task > Schedule

 

Event Screen - TeleHealth Appointments

 

 

Appointment notifications will be sent 20 minutes prior to the scheduled appointment time and will remain active 20 minutes after the appointment duration ends.

 

If a patient needs a link resent to their cell phone and/or email, this may be done from the Daily Schedule screen.