Locations

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Locations

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The first table that should be set up is the Locations table. All of the locations where tasks/procedures may be performed will need to be set up here. In this table, the hours of operation are set as well as when the location will need to be closed.

 

There are options at the top of the screen that will allow the list to be delimited by Active Only, Inactive Only or Both. A search option is also available.

 

 

Select Web Client > Tables > Patient Intake > Locations

 

locations_table

Table Maintenance - Locations

 

 

Below is an explanation of each column:

 

Description: The description of the location. A search option is available at the top of the screen.

 

Active: The column displays a Y if the location is actively being used, or an N if the location is marked as inactive.

 

 

Action Bar options:

 

New: Selecting this option will allow a new location to be created.

 

Edit: Selecting this option will allow the information for the location to be changed.

 

Copy: Selecting this option will allow the location information to be copied to a new location.

 

NOTE: When creating a new location through the Copy option, give the location a name first and then save the new location. If further table maintenance is required, the new location should be accessed from the Location List.

 

Report: Selecting this option enables information from the Locations table to be exported into a report. After selecting Report, the Report Writer Parameters screen will appear, allowing filters to be applied as needed. Once all are set, select Run Report to generate the file.

 

NOTE: This report is also available within the Report Dashboard and it titled "Scheduling Location Table Setup".

 

 

Location Edit

 

 

Select Web Client > Tables > Patient Intake > Locations > Select Location > Edit

 

selected_location

Table Maintenance - Locations

 

 

Below is an explanation of each field:

 

Description: The description of the location.

 

Department: The department number associated with the location. This option controls the ability to use the Check-In option from the scheduling grid.

 

NOTE: If a department number is not loaded, the Check-In option will not display.

 

Address/City/State/Zip: The address of the location.

 

Phone Number: The phone number of the location.

 

Clinic Location: Select this option if the location is a clinic location that utilizes the TruBridge Provider EHR module.

 

Login ID: A provider's Login ID may be entered in this field to tie them to the location. This field is utilized with Patient Connect.

 

Prompt for Reason: Select the following options to prompt for a Reason when an appointment status is changed to No Show, Cancel or Reschedule for this Location.

 

Inactive: Select this option if the location will no longer be used. This will omit the location from any look-ups during scheduling.

 

Availability: This section will determine when the location will be available to schedule patients. This will reflect on the scheduling grid.

Open: The time of when the location will open for the day. The time must be entered in military time.

Close: The time of when the location will close for the day. The time must be entered in military time.

Max Per Day: The maximum amount of patients that may be scheduled for the day.

Max Simultaneous: The maximum amount of patients that may be scheduled at the same time. If the number of patients are exceeded, a warning will appear as soon as the time slot is selected during scheduling.

 

If two schedulers are scheduling at the same time and scheduler A selects a time slot to schedule the last patient before Max Simultaneous has been reached then scheduler B selects the same time slot, a warning will appear. The warning will let scheduler B know that the selected time slot has been locked by scheduler A and that the Max Simultaneous has been reached.

 

NOTE: The Behavior Control "Override Appointments" may be set to allow for a user to override/overbook time slots that have been maxed out.

 

 

Action Bar options:

 

Save: Select this option to save any changes if a new location is created or if changes are made to an existing location.

 

Remove: Select this option to delete a location.

 

Alternate Closures: This option is selected if needing to set up specific days/times the location will be closed. This will be reflected on the schedule.

 

Allow Access: This option is selected if needing to allow specific users access to view a location on the scheduling grid, Print Schedule and Daily Schedule. See below for more information on how to add users on the Allow Access screen.

 

NOTE: In order for the Allow Access option to function as described, "Limit Resource Access" must be selected in the General Control table. See General Control for more information.

 

Edit Blocks: Select this option to create a task block for this location. Creating a task block from this table will allow multiple resources to be added. See below for more information on how to create a task block.

 

Messages: This option is used with the Patient Connect application.

 

Visit Info: This option is selected if wanting to auto create visits during the scheduling process. In order to use the functionality, Auto Create Visits will also need to be selected in the General Control table.

 

 

Schedule Location Alternate Closures Edit

 

Below is an explanation of the columns:

 

Frequency: This will show how frequently the closure will occur.

 

Recurrence: This is the number of recurrences set up for the closure.

 

Range Start: The date the closure will start

 

Range End: The date the closure will end

 

Start Time: The time the closure will start

 

End Time: The time the closure will end

 

Action Bar options:

 

New: Select this option to set up a new alternate closure.

 

Edit: Select this option to make changes to an existing closure.

 

 

Recurrence Options

 

Below is an explanation of each field:

 

Recurrence Pattern: This section will determine how often the alternate closure will recur as well as what days it will recur.

One Time: Select this option if the closure will only happen one time. An example of when this would be used is if a doctor has vacation planned.

Daily: Select this option if the closure will occur on a daily basis. Once selected, choose how often the closure will recur. An example of when this would be used is if the location will close for lunch everyday.

Every __ days (s): Select this option to populate the number of days the closure will recur.

Every weekday: Select this option if the closure will recur Monday thru Friday.

Weekly: Select this option if the closure will occur on certain days of the week. Once selected, choose how of the closure will recur and  on which days of the week. An example of when this would be used is if the location is closed on  Mondays, Wednesdays and Fridays.

Recur every __ week(s) on: Populate the number of weeks the closure will recur and then select the days of the week the closure will recur on.

Monthly: Select this option if the closure will occur on a certain day of the month. Once selected, choose how often the closure will recur. An example of when this would be used is if the location is closed the last Friday of every month.

Day __ of every __ month(s): Select this option and populate the date of the month and how many months the closure will recur.

The __ __ of every __ month(s): Select this option to designate if the closure will happen on the first, second, third or fourth day of a month, followed by how many months the closure will recur.

Yearly: Select this option if the closure will occur on a certain day every year. Once selected, choose what day of the year the closure will recur on. An example of when this would be used is if the location will be closed on holidays such as Thanksgiving or Christmas.

Every __ __: Select this option to select the month and day of the closure.

The __ __ of __: Select this option if the closure will happen the first, second, third, fourth or last day of a month.

 

Range of Recurrence: After the Recurrence Pattern is set up, the Range of Recurrence will need to be set up to determine when to start the closure. If the recurrence is only for a certain amount of time, information may be entered to state when it will end.

Start: The date the closure will start

Time: The time the closure will start

No end date: Select this option if the closure will never end.

End After __ Occurrences: Select this option if the closure will stop after a certain number of occurrences. If selected enter in the number of occurrences.

End by: Time: Select this time if the closure will stop on a certain date and time.

 

NOTE: If a closure is being set up and has no end date, but will need to end at a certain time everyday, select No end date and then in the End by field, leave the date blank and enter in the end time only. An example of when this would be used is if the office closes everyday for lunch from 12:00-13:00.

 

Action Bar options:

 

Save: Select this option to save any changes made to the alternate closure.

 

Remove Recurrence: Select this option to remove the alternate closure from the location.

 

 

Allow Access

 

The Allow Access option will allow users to be added who need access to view the location on the scheduling grid, Wait List, Print Schedule and Daily Schedule. If no users have been added to the Allow Access screen, the location will be viewable for all users. Once a user is added to the Allow Access screen, the location will only be visible to the listed user(s).

 

 

Below is an explanation of the columns:

 

Login ID: The login ID of the user with allow access for the location.

 

Name: The name associated with the login ID.

 

Disabled Date: The date the login ID was disabled in Identity Management. If this column is blank, the user is still active in TruBridge EHR.

 

 

Action Bar Options:

 

Add: Select this option to add logins to the Allow Access screen.

 

Remove: Select this option to remove logins from the Allow Access screen.

 

 

The Add option for the Allow Access screen will allow employee's to be searched and added. Employees may be searched by Name or by Logname. Select the drop-down next to the Search field to select a search option for the employee(s). The following options on the action bar will become available as employees are selected.

 

Save Pending: This option will become enabled once an employee has been added to the Pending Employees column. Select this option to save all employees in the Pending Employees column.

 

Move to Pending: This option will become enabled once an employee is selected from the Search Employees column. Select this option to move the employee to the Pending Employees column.

 

Remove from Pending: This option will become enabled once an employee is selected from the Pending Employees column. Select this option to remove the employee from the Pending Employees column.

 

Clear Pending: This option will become enabled once an employee is in the Pending Employees column. Select this option to remove all employees displaying in the Pending Employees column.

 

 

Edit Blocks

 

The Edit Blocks option will first display any existing blocks that have been setup for the selected location within the selected date range. The blocks list may be delimited by reason or date range at the top of the screen.

 

 

Below is an explanation of the columns:

 

Reason: The reason for the block. This will display either Block, Other or Close.

 

Date: The date of the block.

 

Description: The description used for the block.

 

 

Action Bar Options:

 

Add: Select this option to add a block to the Block List. See below for more information on how to add a task block.

 

Edit: Select this option to edit an existing block.

 

 

Add Block

 

Adding a block from the locations table will allow additional resources to be added so that the block will display on all schedules for those resources. When creating a new block, the Add Resource option will become enabled once Update is selected from the action bar.

 

NOTE: Additional resources may only be added to a block from the Locations and Personnel tables.

 

Once on the Resource Selection screen, select the plus sign next to the resource that needs to be added in the Search Resources column to move it to the Pending Resources column. The Search Resources column may be delimited by using the Type and Search options at the top of the screen.

 

 

The following options are available on the action bar.

 

Save Pending: Select this option to save all resources in the Pending Resources column.

 

Clear Pending: Select this option to remove all resources displaying in the Pending Resources column.

 

Remove from Pending: Select this option to remove resources from the Pending Resources column.

 

Once all resources have been selected, select Save Pending on the action bar. The system will then return to the Block screen.

 

Select Update to save all selections.

 

If a resource needs to be removed, select the resource from the Additional Resources section and then select Remove Resource from the action bar.

 

If Remove Block is selected on the action bar, a message will display stating that the block will be removed from all current and future occurrences for all resources listed.

 

 

Visit Info

 

The Visit Info option will determine if a visit needs to be created for the location during the scheduling process. To allow a visit to be created, select the Create Visit field.

 

Additional fields will display once Create Visit is selected. Define the Stay Type to be used when creating the visit. The Subtype, Service Code and Physician are optional fields that may be defined as well. Select Save once all fields have been addressed.