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Renewal Requests may be addressed from the Tasks/Homescreen folder.

 

•If a Renewal Request that references a sunset QuantityUnitOfMeasure code is received, the prescriber should send either an Replace or Denied Response Type. This will check the Medication Requested section of the Change Request and compare the QuantityUnitOfMeasure code to what is current. If the code is sunset, the actions will need to be limited to Replace or Deny. (Approve will not be available for this request type).

•If Replace is selected, then when the user is taken to the rx_edit.xml, the current logic of auto-populating the Dispense Unit should still be present. If no match is found, the Dispense Unit should be blank. The Dispense Quantity and Dispense Unit fields will be red to indicate there is required information.

•If Deny is selected, then the normal denial logic should follow. The sunset code may be sent in the Renewal Response.

 

•Bulk prescription (ointments, eye drops, etc.) renewals will look for the active, non-repackaged NDC for the same package size.

oIf it cannot be found, the oldest active NDC for the medication will be used.

oIf the pre-existing NDC is not inactive, the, the system will try to find an active, non-repackaged NDC for the same package size. If one cannot be found, it will use the oldest active NDC for the medication.

oIf the pre-existing NDC is active and not repackaged, the system will use the same NDC.

 

NOTE: All non-bulk medication renewals will continue to use the oldest active NDC.

 

 

Select Web Client > Tasks > Electronic Prescriptions > Renewal Request

 

Renewal Request