The Communication Center group displays ways to stay in touch with your healthcare providers and create reminders/notifications. Some items may populate from the hospital or clinic. You can also add information to these sections manually. If information comes from the hospital/clinic system, you will not be able to edit it. However, you are able to edit or delete the information you enter manually. If you add information manually, it is important to note that your providers nor their staff are able to view your personal portal record - if you have information that your provider should know, please call the provider's office to notify them.
IMPORTANT REMINDER! You cannot edit information that is displayed from the hospital information system. And, your providers are not able to see your portal record. If you have information that your providers need to know, please send a message or call your provider's office to notify them.
Use the Appointments page to view, edit, delete, and/or add appointments on your personal health record. Appointments are displayed on the page. The Show selection allows you to view the list of appointments by upcoming or past appointments. You can sort the list by column headers by clicking the desired column header. Click it again to reverse the sort. You can set reminders for appointments. These reminders are displayed on the Reminders page. Click Set Reminder to set it up. Or, View Reminder to edit.
To view, edit, or delete an appointment, click the row. The appointment detail window is displayed. To edit, click the Edit button. Make the appropriate changes and click Save. To delete an appointment, click Delete. A confirmation message is displayed. Click Ok to confirm.
To add a new appointment, click the Add New Item button. The Appointments window is displayed. Enter the details of the appointment and click Save. (Required fields are marked with a red asterisk (*).)
To print a copy of your information, select Print PDF. Once the document is ready, a message is displayed. Select the Download or View PDF button. The document is downloaded to your local Downloads folder.
The Billing page displays available itemized bills. You can filter the information by date range using the options in the Date Range field.
Use this page to set up access for others to access your health history in the event of an emergency. To get started, select Set Up Emergency Access.
In the Health History items window, select/check the items that you want someone to be able to access in an emergency situation. Click Next.
The Notify Others in an Emergency window is displayed. Review the list. To add contact information, select Add Emergency Contact and enter the email address for the person. To remove contacts, select the Delete button next to the name. Select Next.
Your saved Contact Information is displayed. These are the email addresses that will be notified if someone accesses your record using the emergency access feature. Use the Add Email Address button to add additional email addresses. Uncheck users that you wish to remove from the list.
Click Finish. Your emergency access code is displayed. Caregivers in an emergency can go to https://mycarecorner.net/emergency and enter the access code to view your health history. Select Download Emergency Card to download a PDF wallet card with your health information on it to carry on you in case of an emergency. You can download this card at any time.
The Messages widget allows you to send messages (including attachments) to your care providers within your personal record. The Message Inbox displays all of your sent and received messages. You can filter the list by Sent or Received messages. There are 3 types of messages that you can send from the portal:
Direct/Secure Messaging (Use the To my Doctor option): This allows you to send secure messages to any provider with a direct secure email address. You must type the direct email address (provided by the physician/provider) in the To field. This provides a secure way to send PHI (patient health information) to providers, however, does not provide the ability to generate replies back to you.
General Messaging (Use the To my Doctor option): This allows you to send messages to providers who are associated with your record. The user must select the appropriate provider in the drop-down list in the To field. These messages can be replied to and replies will display in MyCareCorner.
General Messaging (Use the To personal email option): This allows you to send messages to any personal or non-secure email addresses. You must type the email address in the To field. These outgoing emails are not secure; therefore, we do not recommend patients send any PHI when sending an email to an outside email address. These messages cannot be replied to.
To view, delete, or reply to messages in the Inbox, click the row. The message detail window is displayed. To delete a message, click Delete. A confirmation message is displayed. Click Ok to confirm. To reply to a message, click Reply. The Reply window is displayed. Enter the details and click Send.
To add a new message, click the plus (+) button. The New Message window is displayed. Enter the details and click Save. (Required fields are marked with a red asterisk (*.)
NOTE: It is important to note that if you are sending sensitive information, general messaging is not encrypted and is an unsecure way of sending your Personal Health Information. To send sensitive or personal information, it is recommended to use Direct/Secure Messaging.
You can set up notifications to alert you when messages, new lab results, and new messages have been added to your record. These notifications are viewed on the Profile > Notifications page. Ensure your contact information is correct - enter or edit your email address and phone number. Then make selections on how you want to be notified for each notification type: Messages, New Lab Results, and New Messages.
Use the Reminders page to view, edit, delete, and/or add appointment or task reminders on your personal health record. Reminders are displayed on the page. The Related Item field allows you to select either the appointment or medication reminders to display. The Show field allows you to view the list of appointments by upcoming, past, or custom (allows you to specify date range) appointments. You can sort the list by column headers by clicking the desired column header. Click it again to reverse the sort.
To view, edit, or delete a reminder, click the row. The appointment detail window is displayed. To edit, click the Edit button. Make the appropriate changes and click Save. To delete an appointment, click Delete. A confirmation message is displayed. Click Ok to confirm.
To add a reminder, click the plus (+) button. The Add Reminder window is displayed. Enter the details of the reminder, including the email address to which the reminder is sent. Click Save. (Required fields are marked with a red asterisk (*).)
The Print Record page allows you to print your health record. Use the options to identify the date and type of data you wish to print:
In the Date Range field, use the drop-down options to select All or a specific date range of information to print.
To view or download a certain type of data, select the View/Download button at the end of the type of data row.
To delete a certain type of data from the record, select Delete.
Then, click Export to save the PDF to your local Downloads folder.